Terms and Conditions

These terms and conditions (“T&Cs”) apply between the user of this website www.camspay.com and CAMS Payment Services Pvt Ltd. Please read these T&Cs carefully, as they affect your legal rights. Your agreement to comply with and be bound by these T&Cs is deemed to occur upon your first use of the Website. If you do not agree to be bound by these T&Cs, you may refrain from using the Website.

USER, or USERS, Merchants or Clients defined as Any person logging on to or using our Website (even when such person does not avail any of our products or services provided in the Website. Such users shall be presumed to have read these Terms of Use and unconditionally and irrevocably accepted the terms and conditions set out herein. These Terms of Use, together with the rest of the Policies constitute a binding and enforceable agreement between the User and CAMSPay. These Terms of Use do not alter in any way the terms or conditions of any other written agreement you may have with CAMS Payment Services Pvt Ltd for other services.

By browsing or in any way transacting on the Platform or availing any Products and Services on the platform as provided by CAMSPay and its parent and/or its sister companies, you signify to be bound by these Terms of Use. Further, by impliedly or expressly accepting these Terms and Conditions, you also accept and agree to be bound by Our policies, including the Privacy Policy, which also governs your visit to the website and our platform, to understand Our practices, and such other rules, guidelines, policies, terms and conditions as are relevant under the applicable law(s) in India and other jurisdictions for the purposes of accessing, browsing or transacting on the Platform, or availing any of the Services, and such rules, guidelines, policies, terms and conditions shall be deemed to be incorporated into, and considered as part and parcel of these Terms of Use. Please note that CAMSPay reserves the right to update/ amend and change these user terms or any other policy included by reference at any time without notice to the User, therefore, we suggest you may periodically review this polices and terms to make sure you have the latest version. Any disputes that arose before the changes will be governed by the Terms in place when the dispute notified.

The Platform that facilitates payment technology services including card acceptance, Net Banking, UPI, and recurring payments using various instruments like NACH, eNACH, UPI AutoPay, Card SI and Net Banking SI, rewards and loyalty, EMI, etc. (herein after referred to as the “Products & Services”). CAMSPay and its affiliates attempt to be as accurate on related information as possible. Any links to other sites via CAMSPay website or any other platform, over which CAMSPay has no control are subject to terms of such links/sites and Privacy Policy of CAMSPay. CAMSPay or Its Parent company and its subsidiaries are not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.


By using our Platforms including websites, payment solutions, products, and services, you agree to the following disclaimers.

You agree and acknowledge that the services are provided "as is" and "as available" and that your use of the products & services shall be at your sole risk. To the fullest extent permitted by applicable law, CAMSPay, its parent company and/or its sister companies and their respective officers, directors, Executive team, employees, agents, affiliates, branches, subsidiaries, and licensors (“CAMSPay parties”) disclaim all warranties, express or implied, in connection with the products & services including mobile apps, APIs and other tools and your use of them. To the fullest extent permitted by applicable law, CAMSPay make no warranties or representations that the services have been and will be provided with due skill, care, and diligence or about the accuracy or completeness of the services’ content and assume no responsibility for any of the below.

Limitation of Liability

Notwithstanding anything in this term, CAMSPay and its representatives in any capacity, shall not be liable for any indirect claims in any nature whatsoever like- incidental, special, punitive, exemplary, consequential, cost, expenses, etc., including any loss of business or profits, claimed to be resulting from reliance of any clause(s) in this agreement, statute, in equity, law or otherwise.

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our website or any of our contents and agreements on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our website; or use of or reliance on any content displayed on our website. 

For the business who uses our products & service, please note that, we will not be liable for any of the following,

For consumer user, please note that we only provide our websites, platform, product, and services for domestic and private use. You agree not to use our website and other platforms for any commercial or business purposes, and we have no liability to you for any personal loss of profit, issue with merchants, any disputes with the purchase you made payments using our platform, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked to our website. Such links should not be interpreted as endorsements by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising because of the supply of any goods by us to you, which will be set out in our Service Agreement.


You shall undertake to indemnify and hold harmless and indemnified CAMSPay, its parent company and/or its sister companies in respect of all losses, damages, costs, expenses, and other liabilities (including reasonable legal fees, disbursements, and expenses) incurred by or awarded in connection with or based on breach of your confidentiality obligations contained herein, misuse of CAMSPay Website and its other platforms.


You hereby agree that the clauses on Confidentiality, indemnity and Intellectual Property shall survive even after you cease to use the CAMSPay Website and various product, and services provided by CAMSPay.

Personal Information Policy

We collect your personal information through our websites, payment applications and platforms. We use this information including but not limited to:

Use of Cookie

Cookies are small text files that are sent to and stored on your computer, smart-phone, or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognize a user's device. The cookies we use are completely safe. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts.

We use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and do not like and how we can improve things for you. When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as CAMSPay is not responsible or liable for their privacy practices.

We use cookies to give you the best possible experience on our website. Cookies allow you to do many things such as log on to do online transactions and helps us 'remember' your log-in preferences, apply for products and services online and use the services available in our website efficiently.

Restricted Merchant Categories

The below merchant business categories are not eligible to avail our services and We also complies with policies and procedures laid down as per industry standards.

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